Asking several hundred people to give me feedback use to make my palms sweat. This tip made all the difference.
When Brene’ Brown sat down with 150 of the top C-level global leaders to interview them for her latest book “Dare to Lead” she didn’t waste any time. She led with one big question that has the potential to change the way we lead in the future. She asked,
“What, if anything, about the way people are leading today needs to change in order for leaders to be successful in a complex, rapidly changing environment where we’re faced with seemingly intractable challenges and an insatiable demand for innovation?”
CEO’s answered, We need braver leaders and more courageous cultures.
In the discussions that followed, Dr. Brown discovered there are ten common behaviors and cultural issues getting in the way of organizations around the world.
In every instance, braver leadership and cultures where courage is rewarded were revealed as the antidotes to mitigating these barriers.
I’ve repeated the ten barriers below. As you read through this list, consider if your organization is struggling in similar ways.
Ten Common Behaviors & Cultural Issues Getting In The Way of Organizations
1. We avoid tough conversations, including giving honest, productive feedback.
2. Rather than spending a reasonable amount of time proactively acknowledging and addressing the fears and feelings that show up during change and upheaval, we spend an unreasonable amount of time managing problematic behaviors.
3. Diminishing trust caused by a lack of connection and empathy.
4. Not enough people are taking smart risks or creating and sharing bold ideas to meet changing demands and the insatiable need for innovation.
5. We get stuck and defined by setbacks, disappointments, and failures, so instead of spending resources on clean-up to ensure that consumers, stakeholders, or internal processes are made whole, we are spending too much time and energy reassuring team members who are questioning their contribution and value.
6. Too much shame and blame, not enough accountability and learning.
7. People are opting out of vital conversations about diversity and inclusivity because they fear looking wrong, saying something wrong, or being wrong. Choosing our own comfort over hard conversations is the epitome of privilege, and it corrodes trust and moves us away from meaningful and lasting change.
8. When something goes wrong, individuals and teams are rushing into ineffective or unsustainable solutions rather than staying with problem identification and solving. When we fix the wrong thing for the wrong reason, the same problems continue to surface. It’s costly and demoralizing.
9. Organizational values are gauzy and assessed in terms of aspirations rather than actual behaviors that can be taught, measured, and evaluated.
10. Perfectionism and fear are keeping people from learning and growing.
The good news? The courage that is needed to combat these barriers is 100% teachable. Brown uncovered these four teachable courage-building skill sets:
1. Rumbling With Vulnerability
2. Living Into Your Values
3. Braving Trust
4. Learning To Rise
I’ll be digging in to each of these four over the coming weeks. In the meantime, order the book “Dare To Lead: Brave Work. Tough Conversations. Whole Hearts.” here: https://amzn.to/2pArQpK
A sneak-peek from Dr Brené Brown's not yet released book, Dare To Lead: Brave Work. Tough Conversations. Whole Hearts.
"Vulnerability is not winning or losing. It’s about Having the courage to show up when you can’t control the outcome". Brene' Brown
I'm super excited to be one of a 125 coach/facilitators selected to deliver the Dare To Lead workshop in organizations. #leadership #vulnerability #daretolead #brenebrown #courageousleaders #howto
“Dare to Lead: Brave Work. Tough Conversations. Whole Hearts” by Brene’ Brown will be released in days!
Dr. Brown is the author of four #1 NY Times bestsellers. Dare To Lead: Brave Work. Tough Conversations. Whole Hearts. is a cumulation of two decades of research on courage, vulnerability, shame & empathy and her experience practically applying her findings in hundreds of organizations (ie. The Gates Foundation, Shell, U.S. Military) to help them build courageous leaders.
It’s a how-to guide with actionable steps for becoming a daring leader.
Get the Book: https://amzn.to/2xT23wL
I’m excited to have been selected as part of a small group of experienced and gifted leadership coaches & consultants who will bring the book to life through leadership skill building workshops in organizations across the globe.
Ask me more about bringing this workshop to your organization.
We are pleased to have been selected to participate in the first Annual World Happiness Summit (WOHASU) May 17-19, 2017 in Miami, FL. At WOHASU participants will connect with world happiness experts on a 3-day journey to discover the 6 key elements of wellbeing,
Stephanie's experience and expertise as a happiness coach and strategist makes her a natural partner for WOHASU. As well as being the president of Carroll Consulting Group, who helps organizations and the people in them create places where people love to work, last year Stephanie created Secrets to Happiness. Secrets to Happiness is an on-line community that shares simple and practical strategies and tips to those who want to discover the most joy, confidence and happiness that life has to offer.
Check out our free resources at https://www.secretstohappiness.com
I promise if you do, you will be happy you did!
Organizations often ask me to share with them what great teams do to become great. I thought you might like to know this as well. So, I'll be posting one tip each week for the next four weeks. I encourage you to begin practicing the tip right away with your team.
This is tip #1. Great teams take time-outs to assess “how” they are doing "what" they are doing.
With more pressure than ever on teams to continue to improve their performance, there are several key team activities and ways of operating that keep teams on track. Over the next few posts, I will be sharing these processes with you. Let's get started.
It sounds pretty simple but with the speed at which teams must work, and their workloads, it happens rarely. Stopping to assess processes that are being used to accomplish tasks can reveal great gaps in communication, duplication of work and inefficiencies. Great teams schedule check-point meetings every 3 months. During these meetings teams discuss what they are doing well, and what could be improved with how they are working together and how they are doing their work. Teams that engage candidly in this process have never failed to find ways to improve productivity and meet timelines faster while reducing workloads. During one such meeting, one team came up with a process that shaved 3 months off their production schedule.
Stopping momentarily to get a bigger picture of the team’s process allows teams to work smarter and to take the time to improve relationships.
BASF Chemical has selected Stephanie Carroll, President of Carroll Consulting Group, to become a lead consultant for their Change Agent program. The program supports the organization's culture change initiative and is designed to recruit and develop internal employees for the role of internal Change Agent.
BASF is the world’s leading chemical company: The Chemical Company. Its portfolio ranges from chemicals, plastics, performance products and crop protection products to oil and gas. They combine economic success with environmental protection and social responsibility. Through science and innovation, they enable their customers in nearly every industry to meet the current and future needs of society. Their products and solutions contribute to conserving resources, ensuring nutrition and improving quality of life. They have summed up their contribution in their corporate purpose: We create chemistry for a sustainable future. BASF posted sales of €72.1 billion in 2012 and had more than 110 ,000 employees as of the end of the year. BASF shares are traded on the stock exchanges in Frankfurt (BAS), London (BFA) and Zurich (AN).
L'Oréal Luxe Travel Retail Americas has contracted with Stephanie Carroll to coach their senior leadership team. The team is focused on developing greater leadership skills, integrating new members and assessing what will be needed from each of them as they lead the organization into a key project in 2015.
Travel Retail Americas is a subsidiary of the L'OREAL Group, taking care of all Travel Retail Business (duty free zones : airports, cruise ships, border stores and others) for all North, Central and South America, for our Luxe cosmetics brands: Lancôme, Giorgio Armani, Ralph Lauren, Yves Saint Laurent, Biotherm, Diesel, Cacharel.